Dive Brief:
- Black Book Rankings has announced its top ranked EMRs for 2014.
- The highest ranking vendors across their respective categories include Allscripts, Cerner, Epic Systems, GE Healthcare, HCS EMR, Healthcare Management Systems, Healthland, McKesson, MEDITECH, NextGen, Quadramed, Prognosis, RazorInsights and Siemens Medical.
- For the fourth year in a row, Mobile, Ala.-based CPSI won the top award for customer experience scores for hospitals with fewer than 100 beds.
Dive Insight:
When you have that many EMR winners in that many categories, it's kind of hard to tell where the value lies in each category. I'd personally like to see BlackBook hand out fewer awards, as they'd mean more. Still, CPSI does stand out as the top customer service winner in a smaller, well-defined category. If I were CPSI, I'd trumpet their good customer relationships to the skies.