Retail makes its case, telehealth and voice tech dominate: 6 takeaways from HLTH19

Consumerism has its limits, interoperability rules face execution challenges and more from Las Vegas.

By Rebecca Pifer Parduhn • Nov. 6, 2019

Haven partners with traditional payers in plans offered to Amazon, JPM workers

The nonprofit formed early last year to tackle rising employee healthcare costs spooked established players but has since given few details about how it might accomplish its goals.

By Rebecca Pifer Parduhn • Nov. 5, 2019

Explore the Trendline➔

Provider burnout

Hospitals are still struggling with provider burnout, after the COVID-19 pandemic exacerbated underlying staffing issues and prompted workers to quit their jobs.

By Healthcare Dive staff

HLTH19: Telehealth seeks to move beyond flu, but stymied by regulations

"I think we're past the tipping point of where virtual care becomes expected or embedded," Teladoc COO David Sides said at the conference. "I don't think you can put the genie back in the bottle."

By Rebecca Pifer Parduhn • Nov. 1, 2019

Teladoc revenues, visits rise on heels of UnitedHealth contract

The virtual health company had the greatest population expansion in its history in the third quarter and now expects total U.S. paid membership to be about 35 million for the full year.

By Linda Wilson • Oct. 31, 2019

AI voice tech startup Suki partners with Google Cloud

Suki's CEO told Healthcare Dive the digital assistant will be announcing two "very, very large" deployments with major U.S. health systems in the next month or so.

By Rebecca Pifer Parduhn • Oct. 30, 2019

Google eyes AI to cut hospital red tape, move providers beyond 'data clerks'

Former Geisinger chief David Feinberg laid out the search giant's health vision at HLTH on Monday, including pushing the movement to outpatient care.

By Rebecca Pifer Parduhn • Oct. 29, 2019

Facebook launches preventive care tool in tandem with healthcare groups

Though Facebook's head of healthcare promised the social media giant wouldn't sell or use the personal health information, the announcement is likely to rile consumer privacy groups.

By Rebecca Pifer Parduhn • Oct. 28, 2019

Uber lands EHR deal with Cerner

The partnership announced Sunday at the HLTH conference​ will allow clients to schedule non-emergency medical transportation for their patients in the ride-hailing giant's first EHR integration.

By Rebecca Pifer Parduhn • Oct. 28, 2019

Mastercard launches new healthcare unit on billing, data security

New products include predictive analytics built into a health system's billing platform, allowing the provider to personalize patient payment plans, and AI tech to detect suspicious claims activity and fraud.

By Rebecca Pifer Parduhn • Oct. 27, 2019

Wave of deals expected as private equity eyes orthopaedic practices

The business of replacing hips and knees is a lucrative area for investors as joint replacements are expected to rise and more care migrates to outpatient settings.

Oct. 25, 2019

Race-based bias in care extends even to algorithms, study says

A new study in the journal Science claims that a widely-used algorithm intended to refer patients in a neutral manner may actually be biased against black patients.

By Ron Shinkman • Oct. 24, 2019

7 can't-miss panels at HLTH19

Some of healthcare's biggest names are converging in Las Vegas in just a few days for the second annual HLTH conference. We've combed through the dozens of panels so you don't have to.

By Rebecca Pifer Parduhn • Oct. 24, 2019

1/3 of US payments used alternative models last year, but progress stagnant

Medicare Advantage plans had the highest percentage of total payments tied to APMs, followed by traditional Medicare, commercial payers and Medicaid, a study from a private-public partnership found.

By Linda Wilson • Oct. 24, 2019

5 insights from a chat with Larry Merlo, CEO of CVS Health

Healthcare Dive talked to Merlo, who rose up the ranks to lead the giant chain over three decades, about CVS' rivals, the path to the Aetna acquisition and potential arenas for disruption.

By Rebecca Pifer Parduhn • Oct. 23, 2019

Cleveland Clinic, American Well partner on virtual visits with specialists

The joint venture extends the relationship between the nonprofit system and telehealth vendor, which have collaborated since 2014 to provide 24-hour access to virtual non-emergency care for many minor illnesses and injuries.

By Linda Wilson • Oct. 23, 2019

Leapfrog finds safety metrics for ASCs, outpatient centers lacking

The inaugural report expanded the payer- and employer-backed group's ratings of healthcare facilities in America, aiming to shed light on safety and quality at outpatient facilities as more procedures are performed outside of hospitals.

By Samantha Liss • Oct. 22, 2019

Microsoft lands new partner in race to reliable speech-to-text, EHR documentation

Burlington, Massachusetts-based Nuance will transfer its internal infrastructure and hosted products to the tech giant's cloud as part of the agreement.

By Rebecca Pifer Parduhn • Oct. 17, 2019

Boston named top US hospital city, Raleigh dead last

Digital healthcare company Medbelle also found the U.S. scores highly for infrastructure and quality of care but came in at the bottom of the list for access to services compared to other countries.

By Rebecca Pifer Parduhn • Oct. 16, 2019

Overwhelming majority of providers loathe prior authorization requirements, survey shows

HHS is attempting to address the issue, proposing a rule in June to update electronic prior authorization requirements in Medicare Part D plans. The head of ONC has also called for an overhaul of the process.

By Shannon Muchmore • Oct. 16, 2019

Build a highly resilient hospital, readiness for peak operational response

To build high resilience, safeguard the continuity of services and ensure the best patient outcomes, hospitals are taking a more proactive approach to managing critical events.

Oct. 16, 2019

Frustrated patients ready to switch providers over poor digital experience, report finds

Patients are seeking more clarity on bills and flexible payment options. More than half want out-of-pocket cost estimates and creative payment options, according to the survey.

By Samantha Liss • Oct. 9, 2019

Healthcare leads the way as US hits lowest unemployment mark in decades

"[T]he combination of strong demand growth from healthcare employers and shortages of many clinicians (nurses, physicians) creates a positive set-up for the healthcare temp staffing industry," Jefferies analysts wrote.

By Shannon Muchmore • Oct. 7, 2019

Fitness trackers could aid care of patients with respiratory disease symptoms, research suggests

The results highlight the potential of activity trackers and other monitoring devices to alert providers more quickly to changes in a patient's medical condition, leading to less expensive, more convenient care.

By Linda Wilson • Oct. 3, 2019

'A radical experiment': Payers, providers renew attacks on price transparency proposal

Industry groups skewered the rule as "the wrong approach," "anticompetitive," "confusing" and "missing the mark."

By Rebecca Pifer Parduhn • Sept. 30, 2019

Executives say lack of resources biggest obstacle to value-based care

Respondents to a Definitive Healthcare survey also noted interoperability gaps, an unpredictable revenue stream and the financial risk in value-based care initiatives as barriers.

By Ron Shinkman • Sept. 30, 2019