Dive Brief:
- EMR satisfaction among primary care physicians has grown over the past six years, according to a report from Black Book Rankings, Clinical Innovation & Technology reports.
- To compile the report, Black Book interviewed more than 22,000 health care professionals about their EMR client experience. Respondents were asked to rank EMR vendors on 18 key performance indicators, such as accessibility, document management, practice administration and productivity.
- During the first three months of this year, only 8% of primary care physicians reported being "very dissatisfied" with their EMR system's ability to lessen workload, compared with 48% who were "very dissatisfied" in 2009.
Dive Insight:
If accurate, these figures suggest a dramatic turnaround in the relationship between primary care providers and their technology vendors. Since EMRs first burst on the scene as a must-have, primary care physicians have resisted, especially smaller practices without an IT staff member to shepherd the process. However the current data suggests that PCP practices have made it "over the hump" and are ready to give EMRs chance to work. This could be a watershed moment in EMR adoption generally.