Dive Brief:
- Electronic health record purchasing last year featured a “significant uptick” in migrations and small organization purchasing decisions, according to a new report by Klas Research.
- Epic continues to be the EHR market leader, covering 36% of acute care hospitals in the U.S. and 48% of beds. It was the only vendor to have positive net change in both hospital market share and number of beds in 2022.
- Oracle Health, which acquired Cerner in June 2022, saw its first double-digit net gain in hospitals since 2018, driven largely by small acute-care hospitals choosing its CommunityWorks platform. The loss of large hospitals, however, led to an overall decline in beds.
Dive Insight:
Last year, 313 hospitals made an EHR purchase decision, down slightly from 2021.
Larger customers are leaving Oracle Health “due to ongoing revenue cycle challenges,” according to the report. But 2022 was the fifth year in a row that Oracle signed the most hospitals with fewer than 200 beds.
Oracle was recently pushed to renegotiate its contract with the U.S. Department of Veterans Affairs after a series of implementation missteps including patient safety concerns.
Epic continues to dominate the market, with only one loss last year. Its customers “include most of the largest, well-resourced academic medical centers in the US,” according to the report.
The vendor has rolled out partnerships recently with big names like Google and Microsoft, and just announced that Suki will integrate a generative AI assistant in its software.
Meditech saw the most hospitals wins of any vendor in 2022. However, it had a net decrease in hospitals and beds, in part because of M&A and standardization activity by larger customers.