Cleveland Clinic billing for certain messaging on MyChart

Patient messaging on the portal has doubled since 2019, prompting the system to start billing for those that require more time and expertise.

By Hailey Mensik • Nov. 17, 2022

Included Health launches new virtual care, navigation product

By January, the new All-Included Health model will be live for six clients representing 700,000 members.

By Rebecca Pifer Parduhn • Nov. 15, 2022

Maven raises $90M, fueling push into Medicaid, CMO says

Roadblocks for the startup include shifting requirements state-by-state and historically low margins in Medicaid.

By Rebecca Pifer Parduhn • Nov. 15, 2022

Amazon launches virtual doctor marketplace in newest healthcare play

The company is doubling down on virtual care with its latest health business: a marketplace allowing customers to choose from a network of telehealth providers for a variety of common medical needs.

By Rebecca Pifer Parduhn • Nov. 15, 2022

Cigna’s MDLive will add chronic care program to virtual primary care plans

Initially, the program will be available for patients with hypertension, but will expand throughout the year to other common chronic conditions.

By Rebecca Pifer Parduhn • Nov. 14, 2022

More than the main stage: 5 key panels at HLTH 2022

Major healthcare players will discuss private equity, value-based care, digital health funding and more at the fifth annual HLTH conference next week.

By Rebecca Pifer Parduhn • Nov. 10, 2022

As travel time to abortion clinics skyrockets post-Dobbs, patients turn to telemedicine for abortion pills

Orders for abortion pills to telemedicine nonprofit Aid Access have increased in states that have restricted the procedure, according to a research letter, with states with total or near-total bans on abortion seeing the biggest surges.

By Rebecca Pifer Parduhn • Nov. 2, 2022

Cigna partners with in-home primary care provider Heal

The provider, which focuses on care for seniors, is collaborating with Cigna to offer house calls and remote monitoring to Medicare Advantage customers in four states.

By Susan Kelly • Nov. 1, 2022

Teladoc shares on upswing as it sets up for ‘achievable’ growth

The vendor lowered its fourth-quarter and full-year outlooks on Wednesday. But industry watchers cheered Teladoc for setting up obtainable Q4 growth coming out of pandemic highs.

By Rebecca Pifer Parduhn • Oct. 27, 2022

After pandemic highs, digital health funding slouches to early 2019 levels

Global digital health funding of $4.6 billion fell 36% from the second quarter to the third quarter this year, according to a new report from CB Insights.

By Rebecca Pifer Parduhn • Oct. 25, 2022

Telehealth startup Cerebral to lay off about 20% of staff

The past year has been rocky for the startup telehealth provider, as it faced dissatisfied patients and a Justice Department investigation into allegations it overprescribed controlled substances.

By Susan Kelly • Oct. 25, 2022

Telehealth use rose overall in July, report finds

Telehealth use increased in the West, Midwest and South in July while it fell in the Northeast, according to Fair Health’s monthly telehealth data out Monday.

By Hailey Mensik • Oct. 3, 2022

Amazon, Walmart among hundreds of employers, health groups urging Senate to extend telehealth flexibilities

The groups sent a letter to lawmakers on Tuesday asking them to extend pandemic-era access to virtually delivered care, including waiving provider and patient location limitations.

By Rebecca Pifer Parduhn • Sept. 14, 2022

Teladoc names first-ever chief health equity officer

Teladoc nabbed incoming executive Saranya Loehrer from CommonSpirit, where she served as the nonprofit’s health equity officer.

By Rebecca Pifer Parduhn • Sept. 12, 2022

OIG report suggests telehealth fraud rare in Medicare

A small proportion of providers that billed for telehealth — 1,714 out of 742,000 — posed a high risk of fraud or abuse to Medicare in COVID-19’s first year, regulators found.

By Rebecca Pifer Parduhn • Sept. 8, 2022

Physician groups urge CMS to prevent payment cuts, protect telehealth

Multiple groups representing doctors oppose Medicare payment reductions at a time when physician practices face escalating costs.

By Susan Kelly • Sept. 7, 2022

Pandemic telehealth rules reduced opioid overdoses, boosted access to treatment meds, research finds

New findings from JAMA Psychiatry suggest virtual visits were effective in managing certain conditions like substance use disorders among Medicare beneficiaries.

By Hailey Mensik • Sept. 1, 2022

Amazon Care to shut down by year’s end as corporate customers don’t see value

The demise of Amazon Care — a month after Amazon announced plans to acquire One Medical for $3.9 billion — signals that the tech giant has again succumbed to inherent challenges facing outsiders in the healthcare space.

By Rebecca Pifer Parduhn • Aug. 25, 2022

Amazon to offer behavioral health services through Ginger partnership

The tech giant’s healthcare program for employers, Amazon Care, plans to include Ginger’s behavioral healthcare services as an optional add-on for clients.

By Rebecca Pifer Parduhn • Aug. 11, 2022

Telehealth visits rose in May, mirroring COVID-19 diagnoses

Patients made greater use of virtual care visits for a second straight month during an upturn in coronavirus cases.

By Susan Kelly • Aug. 9, 2022

CVS could look to regional buys as it plans primary care acquisitions

“We can’t be in ... primary care without M&A. We’ve been very clear about that,” CEO Karen Lynch said during an earnings call Wednesday.

By Sydney Halleman • Aug. 3, 2022

Teladoc shares tumble amid weak guidance, inflation headwinds

Teladoc recorded another major net loss in the second quarter, driven in part by the Livongo acquisition’s goodwill impairment charge.

By Rebecca Pifer Parduhn • July 28, 2022

HHS proposes reinstating nondiscrimination protections stripped by Trump administration

One notable change includes language around clinical algorithms, prohibiting discrimination through the use of that technology in healthcare settings.

By Hailey Mensik • July 26, 2022

OIG warns of telehealth fraud risks in wake of DOJ crackdown

The special alert to healthcare providers describes how fraudsters recruit and reward practitioners in schemes to exploit the growth of telemedicine.

By Susan Kelly • July 25, 2022

Teladoc names ex-Providence executive as new COO, filling vacancy

The chief operating officer role has been empty since David Sides departed Teladoc in September to become the chief executive of an ambulatory technology company.

By Rebecca Pifer Parduhn • July 25, 2022