Behavioral health patients lack choice on telehealth vs. in-person care, study finds

Nearly half of behavioral health patients surveyed by Rand did not believe clinicians considered their preferences for virtual or in-person care when scheduling treatment.

By Brian T. Horowitz • Sept. 5, 2023

Software overload could boost digital health M&A

Buyers of digital health products are overwhelmed with point solutions, which could accelerate merger and acquisition activity in a slowed funding environment, experts say.

By Emily Olsen • Aug. 29, 2023

Explore the Trendline➔

Telehealth

Virtual visits remain significantly elevated compared to pre-COVID-19 levels, as patients report high satisfaction with digitally delivered care.

By Healthcare Dive staff

Mental health service utilization and spending increased during the pandemic, study finds

Telehealth options helped providers meet increased patient demand for mental healthcare services during the pandemic, according to a new report.

By Susanna Vogel • Aug. 28, 2023

Babylon’s take-private deal with MindMaze collapses

The digital health firm said it was exiting its core operations in the U.S. and searching for a buyer for its U.K. business. 

By Emily Olsen • Aug. 7, 2023

DEA open to considering special registration for telehealth controlled substance prescriptions

The announcement comes after the agency received more than 38,000 public comments in response to a proposal that would restrict telehealth prescriptions, with “a significant majority” expressing concern.

By Emily Olsen • Aug. 7, 2023

Amwell lowers 2023 revenue outlook, racks up impairment charge in Q2

The telehealth company’s results are being impacted by churn on Amwell’s legacy platform as it migrates customers to its Converge software, CFO Robert Shepardson said.

By Emily Olsen • Aug. 3, 2023

Amazon’s virtual care marketplace expands nationwide

Amazon Clinic — now available to consumers in all 50 states — launched shortly after the company announced plans to shutter a separate virtual care offering.

By Emily Olsen • Aug. 1, 2023

Teladoc raises revenue guidance after beating Wall Street expectations in Q2

Executives made the case to investors that the company's whole-person virtual care products will beat the competition in a crowded market.

By Emily Olsen • July 26, 2023

FTC, OCR warn hospitals, telehealth companies about tracking tech

The regulatory agencies sent a joint letter to roughly 130 hospitals and telehealth providers outlining the risks of using online tracking technologies that might disclose sensitive consumer information.

By Emily Olsen • July 21, 2023

Teladoc expands Microsoft partnership to add AI documentation tools

The telehealth company plans to integrate Microsoft’s AI-enabled notetaking tools into its hospital platform, allowing physicians to automatically transcribe clinical notes during virtual patient exams.

By Emily Olsen • July 18, 2023

Judge throws out class action lawsuit against Teladoc

A New York judge ruled that Teladoc had detailed risks of its $18 billion Livongo acquisition and that, while the company may have been optimistic regarding its operations, it did not falsify facts or statements.

By Brian T. Horowitz • July 10, 2023

Patients continue to utilize telehealth for mental healthcare: Fair Health

Stakeholders await final post-pandemic telehealth guidelines after mental healthcare utilization increased during the COVID-19 pandemic.

By Susanna Vogel • July 6, 2023

Telehealth visits garner fewer follow-ups than in-person appointments, Epic finds

Researchers argue their findings demonstrate that telehealth doesn't require additional visits.

By Sydney Halleman • July 6, 2023

Telehealth groups applaud CONNECT reintroduction in Senate

It’s the second time the bill has been reintroduced in Congress, as proponents of virtual care look to solidify COVID-19 gains in telehealth accessibility and use before temporary flexibilities run out at the end of 2024.

By Rebecca Pifer • June 22, 2023

MedPAC recommends return to lower telehealth payments

The group that advises Congress on Medicare policy also suggested more closely setting payment rates across outpatient facilities for some services, which hospital lobbyists oppose.

By Emily Olsen • June 16, 2023

5 healthcare consumer trends to prepare for

What consumers expect from their healthcare experiences is quickly evolving. View the latest consumerism trends and insights and how they’re influencing healthcare.

June 5, 2023

Health tech startup Florence buys Zipnosis from Bright Health

Bright Health, which is exiting the insurance business, purchased telehealth company Zipnosis in 2021.

By Emily Olsen • May 24, 2023

Included Health and DispatchHealth partner on virtual-to-in-home care

Included’s care teams will now be able to coordinate in-home care for patients after a telehealth visit through Dispatch’s network of medical practitioners.

By Sydney Halleman • May 17, 2023

Babylon Health to be taken private under restructuring deal

Babylon will receive $34.5 million in interim funding as part of a deal with investment manager AlbaCore Capital Group and its affiliates.

By Brian T. Horowitz • May 11, 2023

Here’s what will change when the COVID public health emergency ends

Vaccines, which have been crucial to curbing the threat of the virus, will remain free for the vast majority of people in the U.S., but over-the-counter tests will no longer be covered for most.

By Shannon Muchmore • May 10, 2023

Telehealth declined nationally in February, Fair Health finds

COVID-19 dropped out of the top five telehealth diagnoses nationally, with mental health conditions claiming the top spot. 

By Brian T. Horowitz • May 4, 2023

DEA temporarily extends COVID-19 telehealth prescribing flexibility for controlled substances

The agency said on Wednesday that it needs additional time to parse through the 38,000 public comments it received in response to a proposal to reintroduce stricter limits around telehealth prescribing.

By Rebecca Pifer • May 4, 2023

Teladoc beats Wall Street expectations on first quarter results, raises guidance

Teladoc raised its 2023 outlook following the quarter, which analysts said represented a strong start to the year.

By Rebecca Pifer • April 27, 2023

GoodRx co-CEOs out; former GoDaddy CEO to serve as interim chief executive

The leadership transition comes after a difficult few years for GoodRx, which announced in September that it planned to eliminate 16% of its workforce.

By Rebecca Pifer • April 26, 2023

Transformative AI to revamp prior authorizations

With the right payment integrity approach and finely tuned focus, payers will find the exceptional service execution required to thrive in today’s environment.

By Abhishek Danturti Sharma,Principal, Business Transformation, Sagility • April 24, 2023