Dive Brief:
- Telemedicine provider Doctor On Demand will add laboratory diagnostic services to its patient offerings this summer, via partnerships with Quest Diagnostics and LabCorp.
- With integrated laboratory services, doctors will be able to order tests and patients can choose the lab that fits their price, location and insurance needs, according to a prepared statement.
- “By integrating with labs and upgrading our patient profile and follow-up care services, we’ve taken a major step in advancing the quality and range of services treatable via telemedicine,” Hill Ferguson, CEO of Doctor On Demand, said in a statement.
Dive Insight:
The decision to add lab services into its platform brings Doctor On Demand closer to being a full-service medical practice. The San Francisco-based startup provides on-demand video visits with its team of doctors at $75 per 15-minute session. Last year, the company expanded into the mental health space.
Doctor On Demand currently works with more than 400 employers, including Comcast, Home Depot and American Airlines, and says it is seeing triple-digit year-over-year growth in video visits.
Consumers are looking for more convenient ways to access healthcare, from urgent care centers to retail clinics. “We’re like the next evolution of that,” Ferguson told Healthcare Dive in November. “It’s an order of magnitude more convenient than an urgent care clinic because it’s [app] in your pocket 24 hours a day. Our company was born in the Mobile Age so we had no technical debt, no legacy technology holding us back from having the best in class.”