Amazon expands virtual care service nationwide as demand surges

Along with virtual health services now being available for employers across the U.S., Amazon Care is expanding its in-person benefit to 20 more cities this year, the e-commerce giant said Tuesday.

By Rebecca Pifer • Feb. 9, 2022

Congress poised to address mental health crisis — including fining payers for benefit inequities

"If we're going to respond to the behavioral health issues the pandemic has made worse ... that will take legislative action," Senate health committee Chairwoman Patty Murray, D-Wash., said.

By Rebecca Pifer • Feb. 4, 2022

Explore the Trendline➔

Telehealth

Virtual visits remain significantly elevated compared to pre-COVID-19 levels, as patients report high satisfaction with digitally delivered care.

By Healthcare Dive staff

Omicron sent COVID-19 back into top telehealth claims in November

Telehealth use rose in every census region in November as patients again avoided medical settings and some became infected with the newest coronavirus variant, according to data from Fair Health.

By Hailey Mensik • Feb. 3, 2022

The shifting digital health investment landscape in 2022

Signs point toward another historic year in VC investment, experts say, which will benefit the medical system as it evolves to include more digital services.

By Rebecca Pifer • Jan. 25, 2022

Teladoc ups revenue, visit expectations for 2021

Despite consistent revenue growth with an expected topline of $2.03 billion for the year, the 20-year-old vendor has not yet turned a profit and is currently facing a skeptical market.

By Rebecca Pifer • Jan. 11, 2022

Telehealth use reached pandemic low in October, per tracker

The decrease was seen in all U.S. regions except the Northeast, which was particularly slammed with COVID-19 cases and rising hospital admissions during the fall and winter months, nonprofit Fair Health found.

By Rebecca Pifer • Jan. 10, 2022

COVID-19 drops out of top telehealth diagnoses in September even as virtual care use rises

National telehealth use, measured as a percentage of all medical claims, rose more than 2% in September for the second straight month as the delta variant surged, following a sustained period of decline early this year.

By Rebecca Pifer • Dec. 7, 2021

Medicare telehealth visits increased 63-fold from 2019 to 2020, new government data shows

Virtual visits for Medicare beneficiaries went from hundreds of thousands pre-pandemic to tens of millions in 2020, with many beneficiaries using telehealth for the first time.

By Rebecca Pifer • Dec. 6, 2021

3 healthcare CIOs share top industry challenges

Behind the scenes, healthcare CIOs are critical to keeping their organizations running through a once-in-a-lifetime crisis. Now, three executives weigh in on the challenges ahead.

By Roberto Torres • Dec. 2, 2021

Patient willingness for telehealth high, but in-person care perceived as more valuable, research suggests

Patients who leaned toward in-person care were more willing to pay for it, while those who preferred video visits were more sensitive to out-of-pocket costs, a survey conducted by Rand found.

By Rebecca Pifer • Dec. 1, 2021