Consumer satisfaction with telehealth fell from last year, J.D. Power finds

Among direct-to-consumer brands, Teladoc ranked highest for consumer satisfaction, followed by MDLive. Among payer-sponsored services, UnitedHealthcare ranked the highest.

By Hailey Mensik • Sept. 30, 2021

Healthcare workers report cybersecurity, burnout woes worsened by COVID-19

Nearly three quarters of healthcare professionals are concerned that patient health information is being sent through unsecured tools, according to a new survey from hospital communication firm Spok.

By Shannon Muchmore • Sept. 30, 2021

Explore the Trendline➔

Artificial intelligence

Amid mounting interest and investment in the space, it's clear AI’s applications in healthcare will only continue to grow.

By Healthcare Dive staff

Broadband investments can improve health, as long as insurers don't roll back telehealth coverage

Jason Resendez of Consumers for Quality Care argues it's time for insurers, policymakers and health systems to embrace telehealth as an integral part of the future of healthcare.

By Jason Resendez • Sept. 27, 2021

Healthcare 2025: Health plans look ahead to emerging business opportunities

Eager to learn how health plans view their role and other stakeholders in the overall healthcare ecosystem today?

Sept. 27, 2021

Quarter of providers saw mortality rates rise after ransomware attacks, survey finds

This study of health delivery organizations is one of the first finding a direct impact on patient care down the line, and comes roughly a year after a patient in Germany died as a result of delayed care following a ransomware attack.

By Rebecca Pifer Parduhn • Sept. 23, 2021

How artificial intelligence is making health care more human

Health-care institutions have been anticipating the impact that artificial intelligence (AI) will have on the performance and efficiency of their operations and their workforces—and the quality of patient care.

Sept. 22, 2021

Managing patient access in an ever-changing world

How healthcare organizations can continually adapt their patient experience strategies.

Sept. 20, 2021

FTC warns app makers fall under breach notification rule

The agency noted that a breach must be reported regardless of whether it was the result of malicious action. Any unauthorized access, including sharing information without consent, would trigger the rule.

By Shannon Muchmore • Sept. 16, 2021

Hillrom's VP of connected care talks Baxter's $10.5B buy, medtech's largest 2021 deal

The deal is driven by Hillrom's digital health presence. Trey Lauderdale, Hillrom vice president and general manager of care communications, says the Baxter acquisition is validation of their strategy.

By Greg Slabodkin • Sept. 16, 2021

How to alleviate clinical placement challenges & navigate uncertainty in the fall

Meet three programs navigating the potential headaches of Clinical Placements with ease.

Sept. 13, 2021

Telehealth claims drop to lowest level since before pandemic, Fair Health finds

The percentage of virtual care claims associated with mental health conditions — the No. 1 telehealth diagnosis — continues to rise, however, according to a tracker maintained by the nonprofit.

By Rebecca Pifer Parduhn • Sept. 9, 2021

Hospitals lose focus on patients' digital health preferences amid growing competition, Kaufman Hall says

The failure to meet consumer demands comes as competition from health insurance, retail and telehealth companies are a growing concern, according to a new survey.

By Hailey Mensik • Sept. 8, 2021

The village doctor paradox

Teladoc CIO Claus Jensen argues that new models of care should break down silos and rebuild using virtual and physical platforms to connect patients' care over time.

By Claus Jensen • Sept. 8, 2021

ECRI CEO calls on FDA, industry to revisit COVID-19 medical device EUAs as shortages ebb

Marcus Schabacker spoke about patient safety, cyberattacks in healthcare and risks from the rise of at-home care.

By Ricky Zipp • Sept. 7, 2021

Hospital telehealth leveling off at one-fifth of medical appointments, research finds

And of the facilities reporting higher virtual volumes, many said they expected telehealth use to decline over the long term, according to the survey from KLAS Research and the Center for Connected Medicine.

By Rebecca Pifer Parduhn • Sept. 7, 2021

Baxter to buy Hillrom for $10.5B in bid to expand connected care portfolio

Wall Street analysts and investors had thrown cold water on earlier reports of a deal, questioning the price and strategic fit.

By Greg Slabodkin • Sept. 2, 2021

How asset management can address the cybersecurity implications of HIPAA

Learn how cybersecurity asset management can help evaluate HIPAA security rule compliance.

Aug. 30, 2021

Embracing transformation to thrive in the future of healthcare

Healthcare leaders identify their top priorities and investments in the months ahead.

Aug. 30, 2021

Post call: How a pandemic transformed healthcare for the future

From the frontlines of 2020 to the forefront of the future, what worked, what didn’t, and what must be prioritized today to thrive tomorrow. 

Aug. 30, 2021

Outpatient facilities targeted for cyberattacks nearly as often as hospitals, data shows

Business associates such as claims processors are also a prime target for hackers, and now account for 43% of all healthcare breaches, according to the report from Critical Insight.

By Hailey Mensik • Aug. 27, 2021

Mayo Clinic, Alphabet's Verily partner to build clinical decision support tools

The two plan to initially focus on a set of cardiovascular and cardiometabolic conditions.

By Rebecca Pifer Parduhn • Aug. 27, 2021

Headspace, Ginger to merge, creating $3B mental health company

As Headspace Health, the two companies will offer support for mental health symptoms from anxiety to depression to more complex diagnoses, selling direct to consumer and to employers and health plans.

By Rebecca Pifer Parduhn • Aug. 26, 2021

Google disbands health unit as chief departs for Cerner

The dissolution of the health-specific division is the latest of a number of rolled back initiatives from tech giants in the space.

By Rebecca Pifer Parduhn • Aug. 23, 2021

Google Health's David Feinberg named Cerner CEO

The appointment ends a search the Kansas City, Missouri-based EHR vendor began in early May. Feinberg, 59, will succeed Brent Shafer, who was chairman and CEO for three years.

By Rebecca Pifer Parduhn • Aug. 20, 2021

FDA warns of BlackBerry cyber vulnerability in medical devices

The operating system is often deployed in devices such as cardiac and patient monitors, drug infusion pumps, imaging and surgical robots, according to Nick Yuran, CEO of security consultancy Harbor Labs.

By Greg Slabodkin • Aug. 19, 2021