Clinical Computer Systems, Inc. (CCSI), a leading provider of perinatal software, is proud to announce the following team members have successfully completed a field service manager certification training course offered by Service Strategies, Inc.: Jake Chacko (CA), Philip Strang (WI), and Chris Zoellner (IL).
This newly acquired certification is designed to improve the leadership skills of those who are involved in complex, field service operations and are tasked with the management of highly-skilled, technical people including subordinates and customers. This aligns with CCSI’s tradition of providing a top-quality customer experience, especially during a system go-live event.
“When employees achieve certifications like this one, it enhances our ability to provide the highest level of service in the industry. Each day we strive to meet and exceed customer expectations both in the field and remotely via our technical support team,” said CCSI Director Customer Service Jim Spoden. “We believe in continuity of learning and always giving customers more than what’s expected. Advanced training like this helps make it possible.”
About Clinical Computer Systems, Inc.
CCSI is an employee-owned, high-tech company located in Elgin, Illinois. CCSI is a perinatal category leader with an innovative, customer-driven, computer-based perinatal software, and support services. The company is dedicated to the development of the OBIX Perinatal Data System incorporating changes in technology, regulations, and standards specific to labor and delivery. For more information, go to www.obix.com or call 1-888-871-0963.