New telehealth, medication history, clinical gaps-in-care and price transparency tools connect people with information throughout the healthcare universe
ROCKVILLE, Md., March 9, 2020 – DrFirst announced today a new set of tools that use telehealth, patented artificial intelligence, and point-of-care clinical information to connect the HealthiverseTM. DrFirst is a pioneer in technology, support, and services that connect people at touchpoints of patient care. The company coined the term Healthiverse to represent the vast, complex, and interconnected healthcare universe, that includes patients, medical professionals, caregivers, pharmacies, payers, and others.
“Too often, stakeholders across healthcare are separated by frustrating and dangerous information silos,” said G. Cameron Deemer, president of DrFirst. “We are bringing the Healthiverse together, improving collaboration among the entire care team so that patient care becomes fully informed.”
DrFirst’s new products, ground-breaking new features, and partnerships include:
New SmartSigSM 2.0 Dramatically Improves Imported Medication History Data
Part of DrFirst’s SmartSuiteSM solution, SmartSigSM 2.0 uses patented artificial intelligence (AI) to improve the quality and usability of patient medication histories when they are imported into hospitals’ electronic health records systems (EHRs), solving problems that have plagued medication histories in EHRs until now.
Prescription instructions, called sigs, typically are imported into EHRs as unstructured “free text,” often with missing pieces of information, and using a variety of synonyms for the same instructions (e.g., by mouth vs. orally). SmartSig’s AI solves these issues by:
Processing free text into appropriate data fields, so they are functional within the EHR
Inferring missing pieces of information based on context
Converting the free text elements and the inferred information into whatever nomenclature the hospital uses, which the EHR uses to trigger critical safety checks, such as drug interactions and allergy alerts
New in Telehealth: BacklineR Adds Telehealth as Care Collaboration Tool
Backline’s new telehealth feature has several innovative uses to increase patient engagement, as well as improve care collaboration in any setting, including emergency care.
In ambulatory care, clinicians can initiate telehealth sessions with patients and other care team members to discuss care plans
In emergency settings, paramedics can:
Consult doctors via video on their smartphones to facilitate faster treatment, which can be a matter of life and death
Have real-time, secure access to patients’ medication histories, to help avoid adverse medication events, especially when patients are unconscious or unable to remember the medicines they take
Share patient information electronically and securely while on the way to the receiving hospital, helping avoid treatment delays
New in Telehealth and Substance Abuse Recovery: BacklineR Partners with GoHipo Mobile App
The partnership features an innovative use of telehealth and secure messaging to help patients recovering from substance abuse beat relapse rates that hover between 40% and 60%
Powered by Backline, the GoHipo mobile app provides 24/7 support for people recovering from addiction, so they can stay connected with their clinical treatment and support teams with secure messaging that meets HIPAA requirements for protecting patient information
GoHipo’s one-touch trigger button allows clients in crisis to alert their primary support teams, such as their sobriety sponsor, therapist, family, and friends if they need urgent sobriety support
New Clinical Gaps-in-Care and Transparency Tool Helps EHRs Meet New Care-Delivery, Reimbursement, and Quality Requirements
New tool provides clinicians with in-workflow, real-time medical information based on patients’ health insurance, including clinical gaps in care, quality insights, price transparency, prior authorizations, referrals, and more, to improve outcomes and patient engagement
The multi-payer platform enables EHRs, payers, and clinicians to exchange information in real-time, at the point-of-care, so it can have the most significant impact to improve patient outcomes:
Doctors have unprecedented access to real-time actionable patient-specific information, including benefit plan coverage
Presenting this critical information to doctors within their workflows eliminates the friction of using health plan portals, delivers a consistent user experience regardless of payer, and drives improved value-based care outcomes
About the HealthiverseTM
The “Healthiverse” is a term coined by DrFirst to describe our vision of a united healthcare universe where everyone is connected in real-time to each other and to the information they need, so patients get the best care. The vast Healthiverse includes patients, medical professionals and caregivers, hospitals, pharmacies, EHRs, payers, HIEs, pharmaceutical companies, and more. The expansiveness of the Healthiverse means that providers need better access to complete, clean, and consumable information to provide attentive and timely patient care. DrFirst’s mission is to unite the Healthiverse with revolutionary products and services that close the gaps between information and people so that all sectors in healthcare can create better outcomes together.
About DrFirst
Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency and adherence challenges faced in healthcare. We unite the HealthiverseTM by providing our clients with real-time access to the information they need, exactly when and how they need it – so patients get the best care possible. To learn more, visit DrFirst.com.