QUALITY IMPROVEMENT’S NEW “CONSUMERISM” IMPERATIVE— PREPARE YOUR PLAN FOR THE SEISMIC SHIFT
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The recent CMS Final Rule, combined with other new CMS provisions, ensures a radical change in the way Star Ratings will be earned in coming years. Medicare Advantage plans need to prepare now for a seismic shift in Star quality measurement which will prioritize member satisfaction, encouraging health plans to understand and serve their customers in ways other service businesses already excel at. Don't miss the annual meeting that leading quality improvement professionals return to year after year for the cutting-edge strategies they need to boost their Stars scores.