athenahealth is a cloud-based EHR company based in Watertown, MA.
Healthcare Dive: As a technology company, you want to constantly be innovating. But in a heavily regulated environment such as healthcare, how do you navigate obstacles to stay agile?
Ed Park, executive vice president, COO at athenahealth: We take our responsibility extraordinarily seriously. We're not dealing with an online retail site where you can pump out changes; we're dealing with people's health information which they hold very close and very dear. So you have to slow things down a little bit. You have to make sure you have the right regulatory framework and the right security framework to protect the information and to manage the changes in a way that is controlled. It turns out it's a little slower; otherwise, we'd be Google or Apple today but we'll get there.