Dive Brief:
- McKesson’s RelayHealth won a $139 million federal contract to equip the U.S. Military Health System with patient engagement and secure messaging tools.
- The technology will be implemented across Military Health System to assist care coordination of MHS patients.
- The sole-source acquisition contract includes account management services, training resources, and nonstandard report preparation, McKesson said.
Dive Insight:
The contract was awarded by the Department of Defense and the Defense Health Agency.
RelayHealth’s technology will connect patients, physicians, nurses, physical therapists and other clinicians, advancing patient engagement through secure messaging, educational content and care management tools. By implementing the system, HMS will expand access to care through virtual visits with providers, DoD officials said.
Frequent relocation of military families and clinical teams can disrupt delivery of healthcare.
The secure messaging will allow care tasks to be delegated to providers equipped to deal with a patient and not elevate every message to the physician level, DoD officials said in a statement. The five-year contract includes cybersecurity requirements to ensure the privacy of patient-provider engagements.