Dive Brief:
- On Monday, American Well unveiled its "Telehealth 2.0" suite of products and services at the American Telemedicine Association's annual meeting and trade show in Los Angeles.
- American Well is a telehealth company that currently provides telehealth kiosks and software to health plans, hospitals and major employers.
- According to Forbes, the company's goal is "to shift patient care out of doctors' offices, and toward smartphones and tablets."
Dive Insight:
In a press release, American Well says Telehealth 2.0 will allow individual physicians to bring telehealth into their daily practices. "It allows physicians to reach their patients in the home setting or engage other providers where collaborative care is required," said Roy Schoenberg MD, CEO of American Well. Using Uber-like capabilities, the software pings a physician to see if he or she is available, moving on to the next doc within 20 seconds if not.
The main function of American Well's physician app is to allow physicians to see patients live in high-definition video. It is also designed to help with managing tasks such as scheduling appointments, reviewing records, prescribing, encoding, payment collection, claim submission and record keeping. Additionally, it allows physicians to review data from home biometrics devices using built-in Apple Health integration.